Shipping information

From My Atelier to Your Door

At Atelier Carter, every order is special — and I treat it with the care and attention it deserves. Each piece is handcrafted with purpose and precision, and I want it to arrive in your hands just as perfectly as it left mine.

Processing Time

Please allow 1–2 business days for me to carefully prepare your order. This time ensures that every detail is refined, every component is checked, and your piece meets my highest standards. Processing times may vary slightly depending on seasonal demand.

Shipping Time

Once your order is ready, it will be shipped directly to your door. Please allow 3–5 days for delivery, depending on your location. I work with trusted international carriers to ensure your order arrives safely and securely.

Shipping Costs

I'm happy to offer free shipping on all orders within the USA. It's my way of saying thank you for supporting my small business and choosing Atelier Carter.

Tracking Your Order

Once your order ships, you'll receive a confirmation email with a tracking link — so you can follow your package's journey from my atelier to your doorstep.

Order Delays

I'm committed to delivering your order on time, but during peak seasons or high order volumes, production and packaging may take a bit longer. Shipping times can also vary depending on your location and carrier conditions. I appreciate your patience.

Need Help?

I'm always here for you. If you have any questions or concerns about your order, reach out to me at support@atelier-carter.com. I'll do everything I can to make sure your experience is smooth and enjoyable.

Thank You

Your support means the world to me. Thank you for giving me the opportunity to craft something special just for you. I truly appreciate your patience as I take the time to make sure your piece is perfect.

I can't wait for you to wear it.

— Laura